Payments

Before completing your payment, learn more about our Lodgement Channels.

Please note: We no longer accept paper credit card forms for payment (via post or email). Credit card payments for lodgement via post must be completed through the Titles Payment Gateway. For more information, see the Frequently Asked Questions below.

Important: Customers lodging through Titles Electronic Drop Box (TED) or using Online Title and Image Searches (OTIS), and Fast Track should continue to complete their payments through those services.

Credit card

A secure, digital gateway for customers to pre-pay with credit card via BPOINT.

Both Visa and Mastercard are accepted. AMEX is not accepted

Payment via credit card for paper lodgement is managed via the Titles Payment Gateway. Customers who are lodging via post will need to pre-pay online through the Titles Payment Gateway and include the approved receipt of payment to their documents.

Fees

To calculate fees involved with payments and lodgement, please use the fee calculator.

For information on Paper Lodgement, find out here.

Frequently Asked Questions

The Titles Payment Gateway can be used by customers lodging documents or returning requisitions by post.

Yes. The Titles Payment Gateway protects your financial details and provides a secure online payment option in line with the Global Payment Card Industry Data Security Standard (PCIDSS) – available here.

The Titles Payment Gateway will replace the credit card payment form. At this stage payment via cheque or money order are still available

Yes. If you do not wish to pay by credit card through the Titles Payment Gateway, you may continue to pay by cheque or money order at this stage.

Titles Queensland will process credit card payment forms received with lodged documents until Friday 4 September 2026.

Titles Queensland will use the payment details provided to process the applicable fees.  If we require anything further, we will contact you.

No. You don’t need to create an account. You will be asked to verify your email each time you use the Titles Payment Gateway.

Calculate lodgement fees using our fee calculator HERE prior to lodging your documents.

Calculate your lodgement fees using our Fee Calculator and have your card details ready. Check all information carefully before submitting your payment.

We accept Visa or Mastercard. AMEX is not accepted.

No. The name on the card does not need to match the name on the dealing, but the person making the payment must be authorised to use the card.

Once submitted, payments cannot be changed or cancelled through the Titles Payment Gateway. If you have made an error, please contact us – Contact – Titles Queensland.

Check that your card details are correct and that sufficient funds are available. If the payment is still declined, please contact your card issuer.

Yes. Once your payment is complete, a receipt will be sent to the email address you entered during the payment process. Please include a copy of this receipt with your postal lodgement.

Check the email address entered during payment, including your junk or spam folder. If you are still unable to locate the receipt, contact us with your payment details – Contact – Titles Queensland.

Titles Queensland will issue a requisition for the outstanding amount.

Please contact us with your request – Contact – Titles Queensland. Refunds will be managed through our existing process.